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BanjoTeacher.com Instruction, Banjo Sales, Supplies and Customer Service Reviews

Read reviews about BanjoTeacher.com's top service, customer satisfaction,
Books, DVDs, CDs, workshops, banjo lessons and banjo sales and shipping service.

...... The customer service you have shown me is above and beyond what most companies do. You have followed up and stayed on top of my order better than i would have myself. Thank you so much for keeping me informed and doing such a great job. This was one of my first experiences with you guys, but most definitely won't be my last. So many people these days dont know or dont care about how you are supposed to treat others, but I see thats not the case with you and your company. Thank you so much from a very Happy and completely satisfied customer .Timothy Brian Gaston Thank you for the follow-up e-mail. Your customer service has made Banjoteacher.com my "go to" for all of my banjo requirements. Sincerely I thank you for caring about your customers. A very welcomed touch in this day and age. Patrick em>Wow! What terrific service! Many thanks for taking such good care of me with such fast shipping. I really appreciate it. Regards,Joe..... .........Thanks Ross!. You never cease to amaze me with your quick response and super customer service! Gordon

......... thank you for your prompt response. You and your company just gained a great deal of respect from me and my students. I will go to your firm first for future purchases. Thanks. Merry Christmas. Peace and love. James

.......Thank you Ross for all of your help. It's refreshing to deal with a person and company with such great customer service. I appreciate it very much.

......Wow, thanks a lot for the quick response and for getting this straightened out so fast.I really appreciate everything. Awesome doing business with you folks, and will definitely be telling others how well you've treated me and how happy I am with your products.. Thanks again.Scott Grossman

Good service good product Well pleased by short delivery time shipped to Canada receiving my order of 2 Nick picks.I tried the picks out and they stay on my fingers and are comfortable and produce a good sound on my banjo, I recommend this product to fellow musicians, The picks are sturdy and should give years of durability and they will become a dependable part of you. Vic

.... Thanks so much for your help in this! You and your organization are a perfect example of EXCELLENT customer care and service. Thanks so much for helping me out. I'll definately refer your company to others!! Thanks again!!! Dennis

...I received my new RK36 today and am blown away

Ross, I received my new RK36 today and am blown away! The playability and sound is amazing compared to my starter banjo! It came in we'll packed with no damage and is absolutely beautiful! I'm like a kid on Christmas morning! I appreciate everything and will definitely check out the CD you included. What a way to start the weekend off! Thanks again! Blain

Guardian Banjo Gig Bag

....We ordered this bag on short notice for delivery in time for a trip. The company bent over backwards to accommodate our schedule. The bag arrived in just a few days between Christmas and New Year's weekends. We are very grateful. The bag looks to be of very high quality, with padding thickness double that of other bags we considered. It is nice looking and made of a sturdy, water proof/resistant material.The lining is very attractive and soft.

what a gorgeous banjo

Hi Ross, The RK-35 has arrived, and what a gorgeous banjo it is! Thank you very much for getting this banjo to me with all you’ve been through in Florida recently. I’ve just tuned it up and played of couple of my recent lessons on it, and wow, does it ever sound different than the Goodtime. Incredible. Richer and clearer is how my novice banjo ear would describe it.

Best Beginning Banjo Instruction Book Ever!

Ross Nickerson's "Beginning the Five-String Banjo" instruction book is by far the best material I have ever come across to learning the 5-string banjo. I've been trying to learn to play the 5-string banjo since 2002, and with teachers being scarce or horrible at teaching the material, I began my quest for an in-home instruction book. I've tried a host of material, only to be disappointment with what was being offered. The information in other books were either too vague or complex for a beginning student... Then I came across "Beginning the Five-String Banjo" by Ross Nickerson. The ease of understanding and being able to play the material, along with the included 'play along' CD, has inspired and advanced my playing abilities. In a few short months, I am able to play a host of songs and advance my playing on a daily basis. My hat is off to Ross and his teaching techniques! This book won't disappoint, and well worth the money.

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......Ross, You're among the best out there. I bought your book the encyclopedia almost a year ago, but Me it's hard learning an instrument by just a book. After, joining your site and being able to see and hear you play the songs, and the lessons had made it much more understandable. I really like the way you explain with slow, medium and fast with the video's when dealing with your songs and lessons. For beginners like myself, some songs, I am able to just get it off the first shot, but some songs takes alot more practice. Please keep up all the great work in which you are putting on your page, with helping banjo lovers as myself. It is to bad that whenever someone who doesn't know anything about the banjo, and hears the word banjo expects "Dueling Banjo's", and doesn't know the beauty that the banjo gives and is way past just one song. Regards, Mudskipper Cory

.......Thank you, Your DVD on the Fundamentals of Banjo is fantastic. No one should be without this item. It has helped me tremendously. Because of you and your support and web site. I am learning how to play this beautiful instrument that I love so much. Thank you for your web site and for being there to help. I am recommending this site to my friends. Once again, thank you. Sincerely, Autumn Rose LeFay

.....I have become a Ross Nickerson fan. He is fun even if you are an old time banjo player like I am and not bluegrasser. he also seems like a nice cool guy who is just a pleasure to meet and see. he is very positive about the music and very modest despite his infinite skills. He is friendly and down to earth even though he is a true virtuosi. Regulars at the place I saw him here in Miami who don't like banjo and weren't inclined to stay to hear him pick and pay a cover charge were thrilled once he started playing.
Ross, I received my "Duelin' Banjos" lesson and am very happy with it.
You're program is well put-together. Thanks, Tom Arri

I have a few things to say about the quality of the CD's and material you are providing.
1) Blazing the West. This recording is OUTSTANDING! Flat out, this is the best acoustic CD I have purchased in a few years. I say acoustic, but I really want to say Bluegrass, but the purists may say it's not, that it's Western music. This is a work that you should be extremely proud of and I hope it gains the exposure deserved.
2) It's refreshing to see quality teaching material that is not just stamped out by a big publisher. Your material has those real nice qualities of 'ownership & pride', a handmade type of quality which is an endangered species in this corporate cookie cutter world we live in.
3) The tunes and recording quality on the Scruggs Style instruction CD is perfect. The repetition of songs with and without the banjo, fast and slow, is a very helpful format.
Once again, I just can not say enough about the quality of your work and the personal touch. I hope the music world is treating you well and that you're able to make a good living doing what you love.
One Happy Customer!
Very best regards,
Beau Brown

.......Ross, First, let me tell you how much I love your products. I have just about worn the covers off the Banjo Encyclopedia. I have purchased your Banjo Songbook and Scruggs Style books. I have listened to and watched every on line lesson you have and read all the tips on your site. I have only had my banjo about three months. I am 45 years old and decided to finally pursue the one instrument I love above all others. Thank you for providing such wonderful material. I look forward to the day I can play a song like El Cumbanchero, which has become one of my favorites. I like the album version, but the studio version of just the banjo is truly awesome.
...........Thanks again for all the great material!

......I'd like to thank you for "Scruggs Style Instruction". I'm making real progress toward my five easy pieces that I can play for other folks and actually sound like I know what I'm doing. I'm starting with FM Breakdown as I have mastered some portion of it with the free internet tabs and the Scruggs book. Your arrangement is as close to Earl as I have ever heard and your instructions are breaking it down into digestible pieces so I'm actually making progress each time I sit down. It is the best value in instruction thatI have come across to date. I will buy more once I have this down.......Ross, I have purchased a lot of your material and found it to be top notch all the way. You have really done a good job of bringing a much needed product to the market. The material has really helped me and I have made a lot of progress thanks to you.

Kathy ... Thank you for the conformation status for my order. I appreciate the prompt reply. I hope to do more business with you folks in the future. Wonderful customer service. Thanks again Blake Hooper

As a lifelong lover of the Banjo and live music, I would like to say a really BIG thank you for your superb easy to follow web site and contents. I have taken up the Banjo at sixty three years old and love it…….. (only one regret … I didn’t do it sooner) Thanks again….Len Pearce. Plymouth . England.