Goldtone Banjo Customer Reviews
I received the PC banjola I ordered from you last month and I am really happy with the instrument. Thank you so much for a great deal and excellent customer service. This was the third instrument I've ordered from you. The first was a Tenor special 250 AT, for my wife. Then last year I ordered the PS-250 for myself. The service was outstanding for each order and the instruments were as close to perfect as you can get. They were ready to play right out of the box. We are now members of a local banjo club and they were impressed with our banjos. One of the members decided to order a new banjo from you and he is also happy with his new banjo.
I am really amazed with the free lessons and membership that came with my banjola. The lessons are high quality, easy to follow and follow a logical sequence. Thanks again, Ross
Sincerely, Rocky Bellomy
Thanks for the time spent and advice youâ€™ve given me. I really appreciate the effort expended, and the results, of your website and the depth of resources you are providing your clients. Being able to directly speak with Ross was a huge factor in my placing the right order and buying today. Your flexibility to tailor to my situation was much more than I expected; but very much appreciated. Youâ€™ve provided me the confidence of starting something I should have long ago. Now Iâ€™m excited to get my hands on the instrument. Thanks again, Budd
Customer from Netherlands Dear Ross and Kathy I received the banjo yesterday ... I am extremely satisfied with the quality of the instrument and hard case. All the extra starters' kit pieces were intact and I can't wait to start my journey with my banjo. The finish on the banjo is excellent and the deep brown colour and clear varnish makes a quality instrument and the tight fit of the hard case just makes it all complete. The person that assembled this instrument obviously takes great pride in their work. I am very happy that I placed my order with your company and hope to do further business with you and rest assured that if I can recommend your company to anyone looking for a banjo of quality then I will do so freely. Yours Sincerely John Gerard McMillan
Six months ago I purchased an Orange Blossom 250 banjo from you. I am extremely happy with this purchase and will recommend your site to my friends for years to come. Your recommendation for this banjo was perfect and I can not emphasize how happy I am with the banjo and the included instructional DVD's. Thank you for making my passion more enjoyable.
quick note to say thanks for the outstanding, superlative service you
provided. I called six days ago about a beginner banjo package
answered all of my questions in terms I, as a beginner, could understand.
When I told you I needed the banjo soonest, you called the factory direct
and made sure not only that I got it by the date I needed it (I got it
today, five days early!), but you got an upgrade for me at the same price!
This kind of service is extraordinary, and extraordinarily rare. Im
just starting out, but you can count on me coming back to banjoteacher.com
I wanted to let you know that I received the order this afternoon and to thank you for the great service. This is my 3rd order from banjoteacher.com and I have been completely satisfied with everything from the banjo parts/accessories to the WL-250 banjo that I have purchased.
Keep up the good work.
Just wanted to let you know that everything has arrived just as advertised. Everything is fantastic. Your customer service is superb. I appreciated the personal service. The banjo itself - the Gold Tone CC100r+ is beautiful. Simple. I couldn't tell from your video's but it really is a niceÂ warmÂ rustic brown, like chocolate. Sounds great too. Mellow like. Sounds just like I hoped my first banjo would sound.Â Â Rings well but not tinny or annoying.
Thanks for everything you do. I wish you all the best in the world. Â Keep up the great work
Sincerely, Kevin L. Bowker
I wanted to let you guys know that I received my new BG 150F. it had actually arrived on Feb 24/11, I ordered it on Feb 17/11 it was shipped on the 18th,it arrived it perfect condition extremely well packed. Was much nicer than I was hoping for, it is a beautiful little Banjo and I sounds great. All I had to do was tune it a bit and it was good to go. Thanks so much guys, you and Gold Tone get 5 stars.
One very happy customer
P.S The upgraded hard case is well worth the $69.00, very nice case.
Hi Ross, This is the 2nd banjo I've ordered from you, and the second time I'm glad I did. Although The Longneck White Ladye is not listed on your sight, I called you, Got a price and two days later called on the phone and got it. The price was super, and the banjo is terrific! I hope your business continues to flourish. Regards, Elgis - Thanks Elgis, the LongNeck is now on our site.
Ross: Just want to let you know I am delighted with the purchase I just made from you. You suggested the OB275 from Goldtone and the tone and playability meets or exceeds that of both a Deering Sierra and a Gibson RB3 I have owned. I am also impressed with the online lessons you are providing free with the purchase. This is my second purchase from you and both experiences have been great.Thank you and Merry Christmas: Mike Bolling
My new CC100R with the planetary tuners and beginners kit arrive on time and intact.Thank you for making sure Gold Tone corrected the shipping address while on route.Iâ€™m telling you â€¦ I was like a kid awaiting Christmas. And to say the leastâ€¦ it was well worth the wait.The banjo is beautiful and sounds awesome. Iâ€™m so happy I checked out your site before making a purchase.
You guys are the best! Thanks AgainÂ Don Lemay
for keeping in touch during the purchasing phase of my new Goldtone OB
250+. Buying a banjo from Australia and getting it shipped to my sister's
house was something I was not keen to do but was real important to me
as my Dad is not long for this earth and I came up from "down under"
wanted to share some time and music with him. And the delivery occurred
just as you said. The instrument and all accessories were at the house
and waiting when I arrived. And I have to admit I was not expecting what
I got. I own a 20 year old banjo that was hand made in Kentucky and is
an absolute delight. I didn't think anything would come close to it but
I figured a "storebought" could be my workhorse, campfire banjo.
Surprise. The OB250+ is a real gem with a slightly stronger voice than
my handmade. I like it as much or more than my old banjo. It feels great
to play and with a few hundred hours of playing will get even better.
The neck, with its tiger stripes and the inlay and all are pleasing just
to look at and even the case is a cut above other cases!
So anyway. Thanks again. It really meant a lot and you really came through
the book/CD on Wednesday and the banjo arrived Friday! Adam is playing
it, following your book/CD, and LOVING IT! It sounds
G R E A T ! ! ! Thank you!
hello Kathy, Ross,
Just a quick note to let you know that my banjo has arrived today safe and sound,
thanks for the terrific service,
Buying a Banjo in Australia
...my banjo arrived today in one piece and looks and feels great ,the case is 1st class .im a happy man. (shipping from america to my post office in vic,australia took only 6 days )i like the weight- finish-action and tone .(would you believe the banjo was in tune ) it was my lucky day when i discovered you over the internet and i will have no hesitation in recomending your service. oh by the way im making full use of your members only site that was a great bonus. i know youve heard this praise many times before,but it is deserved. geoff draper
Another pleased Australian Customer
.....Thank you very much for your help in attending to my order. I am very pleased with the banjo and the dvd so far seems to be ideal as a starter for me on this instrument. Please thank Ross also for his advice. You can tell your other Australian/NZ customers that it is also a very good time for them to purchase out of the USA as the exchange rate here is as good as it has been for a long time.
.....Thanks for beating my lowest quote and I will definitely will be
back to order again! Great customer service.
.....The Banjo just arrived and everything seems to be just as good as you described. So far I am very happy with it. I can already tell the difference from my other banjo. It is even more fun to play. Thanks for your help and patience thru the process. I appreciate your communication. I will let you know how it goes from here.
.....When I opened the case, the banjo was perfectly in tune and had a
straight neck. It sounds great and I'm very pleased with the product.
I am even more pleased with your communication with regard to my purchase.
P.S. Thanks for the book too.
.....HI! Just received my new banjo, (Love it!!) it is very nice.
PS. I got into your member site. Thank you!! And the book is great
........Ross, I recently received my left-handed, gold- plated OB250 plus
5-string banjo and I must say that it is absolutely beautiful...The tone.
clarity, volume and craftmanship was much more than I expected. I have
received many favorable comments from other pickers. I want to thank for
processing this special order in a timely fashion and my hats off to you!!!
Jim Quick, OKC, OK
......Hi Ross, I just wanted to thank you for the great deal on the Gold
Tone banjo. I received it last week and absolutely love it
was delivered to me in Canada on Monday afternoon by Fed-Ex. (impressive
service) The Banjo is just sweet. Thanks very much!
a note to say that the Gold Tone Dojo I ordered from you has arrived,
I've played it, and it's a great instrument. A lot of fun to play. Thanks
again for working with me, if it weren't for your flexability and kind
spirit, I could never have gotten it.
Hi Ross, The
banjola came today sparklingly beautiful and tuned in G. I appreciate
your attentiveness to my order. Although we have never met, your personal
attention to my order made me feel like I was making this purchase from
a trusted friend.
Thanks! Cheers, Doug
Hello Ross, â€¦â€¦The banjo arrived safe and sound (and *almost* perfectly in tune) and I love it. And it got here well in time for the performance I had scheduled, for which Iâ€™m extra-grateful
This new CC 100 sounds tremendous. It sounds like I've always thought a banjo should sound. There's no need to muffle it and it doesn't have that annoying ringing. It plays in tune all the way up and down the neck and is eminently playableâ€” the notes jump right out of it and I can make C7s to my heartâ€™s content. I've tried it in every tuning I know and even a few I don't know, and it doesn't seem to care;it just bucks up and sounds great.
Peter Beck, Publications Coordinator, The John Marshall Law School
.....Ross, My goldtone
250F arrived two days ago and its wonderful, just what I wanted. Also,
your banjo encyclopedia and your scrugg's style instruction book are amazing,
it'll take me a lifetime to master all this -- what fun! Best wishes,
BG 150F customer
......Hi Ross, A couple of monthâ€™s back I purchased a Gold Tone BG150-F from you, and today just ordered the Banjo Encyclopedia as well. I just wanted to let you know that the learning process has been going great! I'm just finishing up with the "Fundamentals" book and figured it was time to step up to the next level. I couldn't be happier with the BG150. The tone and quality of the instrument are perfect for my needs, and I've never had more fun learning an instrument in my life. Who says an old dog can't learn new tricks? Your instruction books and videos help make the learning experience smooth and satisfying. Thanks for everything. See you around the WEB. Sincerely, Will Renfro
Diego, banjo customer from Spain
......Hi Ross, It's done! I've received banjo, strap, support and CDs today in the noon. Last wednesday I received the 4 strings sets. Everything is alright, how I waited, just left to say Âˇ thank you very much ! Best regards! Diego
......Hi Ross, ...... received my LH 0B300 today! .........beautiful instrument,
sharper tone than my OB250, very playable...thanks for all your help.
DAVE D Ogd. NY
Ross! Ross! Ross! My new banjo arrived today in perfect condition, just some slight tuning required.Â Wow, what a difference in sound from my student model Rover.Â The OB 250+Â plays so loud and crisp. I can't wait to show my instructor next week. Adjusting to theÂ heavier weight and lower arm rest took only minutes. And the GS bridge is so much better.Â You were phenominal to work with. Great follow up on the communication. Thanks for taking time to personally supervise the transaction with me and thanks for the senior discount. I love it and I'm sure I'll practice twice as much. The book arrived and I'm on the email now for the free lessons. You are an amazing person and thanks for sharing your gift with me. When you get to heaven, show those angels how to "tear it up".
God Bless, Shane Schwaneke, Hurt, Virginia, SHOOTER
Ross, I received my Gold Tone banjitar on Thursday and my banjo strap
today. I love them both. The banjitar is awesome. It sounds wonderful
and it put a whole different kick to our trio. Thank you so much for your
wonderful service. I know I did not give you lots of time to fill this
order, but you came through and I am just delighted in the banjitar and
in you and banjo teacher.com. If I need any other string products, be
sure I will be calling upon banjo teacher. Sincerely, Kathy Van Deventer
.......Ross, these days it's hard to find good service and a great product. You were very responsive when I had questions and I am very pleased with how everything turned out. You are looking at the proud owner of a brand new Banjola :) .Many thanks, Ryder Lane
.......Ross: Thank you! Received the instrument this afternoon. So glad I took your advise on the upgrade to the BGF150F. At that price point, this instrument is gorgeous! Setup looks, feels and sounds great. Can't wait to get into the learning experience. Wish me luck. Dennis Perry, Amherst, NY
Hi Ross - I received
the banjo today - I love it. It even smells great - the wood is
beautiful. As I've been studying your book (since yesterday). The sound
is gorgeous. I love it - I'm so happy. Your book is great - please
tell the Rogers that their banjo rocks. What a beautiful instrument.
White Laydie Banjo Shipped to France
Hello Ross, I received the banjo yesterday. Itâ€™s nice and sounds great. Thank you again. What about your stay in Paris? Sincerely. Pierre
.........Ross, I got my banjo today. What kind of vitamins have you been feeding this banjo? UNBELIEVABLE. I got a Gibson RB 3 in 1988. In a moment of temporary insanity, I sold it. I have been bereft ever since.(2 years). Now I am elated that I sold it. This OB250+ is louder and stronger in every way. Mahogany may be a bit warmer, but it can not compete with OB250+. And that RB 3 was a truly great banjo.
Thank you for the great work you are doing. Your service has been the best I have ever experienced. I am 66 years old, so I'm not talking about a few purchases. You are the best.
Thank you, Wayne Grievo
Review on Gold tone Orange Blossom OB 175
....Hey Ross,, I wanted to give it a couple of weeks before I wrote to tell you how much I love this new banjo. The OB-175 arrived just before I had to leave on vacation, so unfortunately I wasn't able to spend much time with it until I returned, but it arrived in perfect condition. I had two gigs this past week though, and the difference is amazing. The guys in the band even commented on how much better the sound was. Thanks so much for steering towards this one. The CD you sent seems like it will give me some really good ways to improve, too, and I love the clip-on tuner. All in all, a terrific buying experience for me. I'm looking forward to a year of great banjo learning. Thanks again. Kenny Comeaux, Columbus, GA
Morgan Monroe MGB-1C shipped to Norway
....Hi Ross! The eagle has landed !!! It is absolutely beautiful, and
actually it was in tune. I have now tuned it up to G and I'm starting
my first lesson.Thanks for helping me with this, and I'm utterly satisfied
with my choice of instrument. (The book and the strap has also arrived)
Best regards, Terje Sundet
(owner of a nice banjo)
Goldtone Dojo shipped to Australia
........Hi Ross, The dojo + book & DVD arrived today in perfect
condition, thanks to Fed Ex. Just over a week to Australia - that's pretty
good! We have already had a jam tonight and the dojo is playing well.
Many thanks Ross for your great service. Sue Robinson
...... I had my
first lesson Friday night and my teacher was very impressed with my Cripple
Creek banjo and the value pack. He told me I did very well. So more business
may come your way. I watched the first couple of lessons from your video
Sunday and found them to be first rate. I also started to read your book
and it is superior to others Ive bought. I liked how you credited
Earl Scruggs and the explanations are very clear
.......You get my
highest recommendation and feel free to use me in your endorsements.
I just wanted you to know that the BC350+ arrived a few days ago. The
set up was perfect, and I'm really finding the scoop and the wider string
spacing helpful. This is one heck of a nice instrument for the money!
Shipped to New Zealand.....Hi Ross, The
Gold Tone OB250 arrived safe and sound (it was in tune straight out of
the box!). I am very happy with the instrument and your service. I will
be recommending banjoteacher.com to one and all down here in NZ. Thanks
...From the Phillipines .......Mr. Ross, thanks a lot for helping me with the banjo. i received
it a few days ago. perfect condition. thanks again for the beginning package.
the book is really important for me, i'm happy because the banjo.vmany
thanks again!! best, Duto...
a customer from France.......I received my banjo from Gold Tone
last Friday, it is just really nice and i like it.
For the different order i have made , you have been just perfect (tracking,
informative..), the service is just really quick and good. For the left
thumbpick, i will appreciate if you could do so; if this is not to costly
for the invoice to France , regarding the price of the thumbpick. Thanks
again for all what you have done , it was perfect. Marc
a customer in Italy .... Hi
Ross, I received the banjo today!!! wonderful!!! ... All is Ok! ... I
am playing it now and I mean to play until late tonight ;) ... Well I
want express my thanks to you now, and communicate as well that I will
not forget your name for my next purchasing, possibly next year, and sure
I will make your name to friends who want to buy a banjo... Ross! I wish
you all the best and again thanks alot. Emanuel.
customer in Australia..... Howdy Ross, book and dvd, cd
arrived this afternoon, it sure is good value, just the lessons i need,Thanks
for everything, great dealing with the banjoteacher, Cheers John T
customer from England ........I
Purchased Banjola from Banjo Teacher.com and was very impressed with the
high level of care and attention taken in responding to my email enquiries.
Instrument arrived (US to UK) in perfect condition, with free gift arriving
......The banjo arrived today and I'm very happy with it! Great sound, really nice looking instrument. I'm pleasantly surprised by how quickly I got a real banjo sound going with the first roll in the book - and I'm taking it really slowly like you said... The book, and the DVD are great - it makes a huge difference to be able to watch you doing it and then trying it myself. I'm having lots of fun, which is what this is all about, so many thanks for your help with getting started, and hope to catch up with you on one of your trips down under.Â Cheers, Bob, Adelaide, Australia
customer from Germany....Hi
Ross, my new Banjtar arrived here in Berlin today in a top condition.
I thank you very much for the prompt delivery. It is sure a wonderfull
instrument, setup just perfect. It only had to be tuned (it wasn't but
slightly out of tune!) It has been a pleasure doing business with you.
Living in Europe and buying overseas is always a little risky - this time
it wasn't :-) Well now I'll go play some banjo. Thanks again and greetings
from Berlin Mogens Toudahl
I wanted to thank Ross. I was having trouble with the pay pal the day I ordered my banjo. He called later that same day to straighten everything out. He waited until half-time during a Denver Broncoâ€™s football game, just in case I was watching. I am not a football fan, but was very impressed that he would be considerate enough to wait, just in case..Thanks! Kirk Kemp Lakewood, CO
White Laydie Banjo Shipped to France
Hello Ross, I received the banjo yesterday. Itâ€™s nice and sounds great. Thank you again. What about your stay in Paris ? Sincerely. Pierre
White Laydie Banjo Shipped to France
Hello Ross, I received the banjo yesterday. Itâ€™s nice and sounds great. Thank you again. What about your stay in Paris ? Sincerely. Pierre
White Laydie Banjo shipped to Australia
Ross ...I am more than happy with my new Gold Tone Banjo, Banjo arrived safely.... excellent service,
thanks again ...superfast to get here by the way, very impressive.
Very Highly Recommended!!
Banjo shipping to Australia
....my banjo arrived today and looks and feels great. I'm a happy man.(shipping from america to my post office in vic, australia took only 6 days ) i like the weight- finish-action and tone .(would you believe the banjo was in tune ) it was my lucky day when i discovered you over the internet and i will have no hesitation in recomending your service. oh by the way im making full use of your members only site that was a great bonus. i know youve heard this praise many times before, but it is deserved. geoff draper
I picked up my new OB 250+ today.I'm so impressed. I guess new owners
are a little prejudiced, but I gotta tell ya, this has got to be one of
- if not the most beautiful banjo ever!!!!!!!!!! And it sounds so great!!!!!
It is absolutely one of the best buys I have ever made. I know I sound
like a silly kid, but it was much more than I expected, and I expected
a perfect instrument in every way.
I recently received my left-handed, gold- plated OB250 plus 5-string banjo
and I must say that it is absolutely beautiful...The tone. clarity, volume
and craftmanship was much more than I expected. I have received many favorable
comments from other pickers. I want to thank for processing this special
order in a timely fashion and my hats off to you!!! Jim Quick, OKC, OK
Customer from Belgium....Hey
Ross, Today I got my WL250 banjo, I'm very surprised that I got her so
fast ;-)good delivery service, it's just the way I wanted her to be, nice
sound,good quality like a good banjo has to be.
I want to thank you again for the good work. Best regards, Guido Terwingen
......Goldtone BG 250F customer in Australia....G'day,my banjo arrived today. Absolutely fantastic. Can't wait to have a crack at it. Thanks for your imput in helping me select a good banjo and your patience. Hope all is well and have a great Chrismas. Graeme.
......That's damn good service! Thank you Ross. I recently ordered a very cheap banjo online and am now having to return it since the resonator was in very bad shape. It was a pleasure to deal with someone I can actuallyÂ 'talk' to and I am VERY anxious to see that sparkly new banjo!!! Thanks again for your effort and for the back and forth phone conversations. I really do appreciate your help.
Cheers, Rory McCulloch
...... I did a fair amount of research before I decided to buyÂ the Gold Tone BG-150F from you.Â I had narrowed my choices down to the BG-150 and the Morgan Monroe Cascade, both were within my price range, but when I heard you playing the Gold Tone in the demo video on your site,Â I was sold on the tone right away. I was also very impressed with yourÂ 'service after the sale', which to me, is very important. (I'm going to need all the help I can get!) Anyhow, thanks for the response, and I'm looking forward to spending a lot of time at your site over the next year or so.
Sincerely, William Renfro
OB 250 / Customer from Nerthelands
Hello Ross, I just received the banjo and ten minutes later The banjo encyclopedia. TheÂ banjo is perfect and so is the hard case. The instrument just looks great, really much much more than I expected. Â Great sound too. And now we have to practice. Iâ€™m sure I will have lots of fun playing this banjo. Many thanks, Wim. By the way, there is even a spike at the 8th fret.
Ross, thank you for your prompt reply. I just spoke with Tommy at Goldtone and he is sending the replacement backing plate right out. I am impressed with the service of both yourself and Goldtone. Customer service seems to be a forgotten commodity today but I am happy to see that it is not forgotten at BanjoTeacher.com and Goldtone. Once again, thank you. Don Luttrell
OB 250 arch top
Ross, Just got my 250ATÂ , OMG i cant belive what a differance a good banjo makesi got onÂ the 14th ofÂ Feb. 2011 the case is very nice......, i can fret the strings a lot better. thought i would let ya know, thank you for all the converstation's back and forth.Â Â Â carl leibengoodÂ
OB 250 Customer from New Zealand
....Hi Ross, Thank you for forwarding banjo. I am now the very proud owner of a Goldtone OB 250,which arrived in New Zealand on 19th March in excellent condition. For many years I have wanted to play the 5 string banjo and now that I am semi retired I look forward having a go.
I'm delighted with the learners package.
CC 100R with Planetary tuners review
...ross...it got here today and it is perfect. this has been the easiest transaction. youve been extremely helpful and youve got a long term customer. thanks again..greg
We have more reviews on the individual banjo pages too.