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    Shipping Information and Rates

    Welcome Bluegrass Banjo Pickers to BanjoTeacher.com
    Owned and operated by Ross Nickerson. Serving Banjo Students online since 2001
    Banjoteacher.com features quick shipping and reliable customer service. We also feature safe and secure credit card transactions from top credit card company Echo. Customer Reviews


    BanjoTeacher.com
    Customer service reviews

    ......That is some of the fastest shipping I believe I have ever experienced

    ...Thanks for the delivery of the disc. Your service is excellent.

    ...."I would like to take the time and effort to say "thanks" for the quick response and effort to satisfy a customer of yours. I will not forget it and will continue to shop at your store. Thank you again for being so kind." Billy

    ....Thanks guys, for the very fast shipment of this order. I appreciate it! Judy

    .....Ross, Thanks again for the over-the-top weekend personal customer service. It was great to get the problem fixed instead of going through the wasteful return/re-purchase process.

    ...you guys are great and i appreciate your rapid response and quick action in taking care of your customers needs. If you were here i'd give you a great big hug. Looking forward to receiving the CD. Thanks again and take care

    .....I just wanted to thank you for helping my wife, Mary in fulfilling my
    Christmas Wish List. My new Deluxe Banjola is beautiful and I love that mellow sound. Mary really likes it also

    .......I Just wanted to drop a note to you and thank you for your fast response. I consider you to have very good customer service

    .......Thanks Ross! You are the Customer Service Banjo KING!

    ......Just wanted to send you a quick thanks for replacing the CD that came with my Banjo Encyclopedia so promptly. I called you on 1/10 to tell you I was having trouble with it, and just three days later received the replacement CD!. As usual, you guys are top-notch!

    .......I Just wanted to drop a note to you and thank you for your fast response. I consider you to have very good customer service

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    If you want more explanation after reading this information visit
    Frequently Asked Questions
    *We are open for phone orders between 10AM and 10 PM 7 days a week, toll free 1-866-322-6567
    *Banjos are free US shipping

    *BanjoTeacher.com members only site username and password is different from the one that you create for making purchases in the shopping cart area when checking out.

    Now featuring free US shipping on all instructional Books/CDs/DVDs
    There is a slight catch which is that books and multiple item orders are sent media mail which takes a little longer. DVDs and CDS still ship first class for free though, and if you are more eager to get the items you can select the Standard First Class and Priority Mail Option.


    *Banjo accessories shipping is calculated by weight, most US orders ship for either 3.45, 3.95 6.95 , 7.95 or 8.95.

    *International orders are subject to additional charges but only if the actual cost is more than what the customer was charges, not extra fees or charges, just the actual cost is charged.

    *Gold Tone Banjo sales, Morgan Monroe and Goldstar Banjo Sales are covered by Goldtone's factory warranty and policies.


    *Books, CDs, DVDs and Accessories at BanjoTeacher.com are money back satisfaction guaranteed.


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